Refund policy - RENTALS
A full refund will be given under the following conditions:
- The order is cancelled 48 hours or more in advance.
- The yard sign cannot be set up due to inclement weather.
Refunds will not be given under the following circumstances:
- If we are provided an incorrect address at time of purchase, our associates will not be able to properly deliver the sign. Please make sure you have correct address when booking your lawn sign.
- If the resident or gift recipient stops us from setting up display.
- If the resident or gift recipient requests the lawn sign be taken down.
- If a gated community will not allow us access to set up the yard card. If your yard sign recipient lives in a gated community, please make arrangements for us to have access to recipient's home.
- The resident/gift recipient has a dog on premises that prevents our associates from setting up yard sign.
- The resident/gift recipient is "out of town" or away on delivery day and does not get to see display. If you learn that your recipient will not be home on scheduled delivery date, we will gladly reschedule or cancel order, but we need at least 24 hour notice for either.
REFUND POLICY - ITEM PURCHASES
Items purchased from our business opportunities category will ONLY be refunded under the following conditions:
- Items are cancelled within 24 hours of purchase.
Refunds will not be given under the following circumstances:
- Customer changes his/her mind about purchasing the items more than 24 hours after placing order.
- Customer has trouble paying for items.
- Customer has decided not to continue running his/her business or using the items purchased.
- Customer moves out of his/her protected territory for storks and into the protected territory of another Sweet Greetings stork customer.
- Any other reason more than 24 hours after placing order.
Replacement or discount of items will only be given under the following conditions:
- Items are damaged during shipping and the customer notifies Sweet Greetings within 10 days of item delivery.
- Customer must also photograph and send photos to Sweet Greetings that show detailed images of shipping boxes and the damaged items along with a detailed description of each photo.
- Sweet Greetings, along with the shipping company, will collaborate to determine the compensation (if any) to be owed to the customer based on a full evaluation of the damages.